To a consumer, product safety means family protection. Print Our role in product safety. If they think the product is unsafe, they are legally required to stop selling it. Products are safer when suppliers have a hand in their development, be it at the raw materials, components, sub-assembly preparation, design, manufacturing or distribution stage. Under the Australian Consumer Law (ACL) and Fair Trading Act 1989, the Office of Fair Trading promotes the safe use of consumer products and ensures certain goods and services supplied in Queensland meet mandatory safety standards.. Ensuring the safety of goods and services is a significant activity that often requires specialised skills and … The Consumer Product Safety Act (CPSA) was passed for the purpose of protecting consumers against dangerous products. Product recalls. Consumer Product Safety Commission (CPSC) is a U.S. government agency that protects the American public from products that may present safety hazards. Companies, including retailers, have a legal obligation to report a consumer product to the CPSC when they obtain information indicating that a product may create a substantial risk of injury to consumers, may be unreasonably hazardous or dangerous for consumers, may have been involved in a choking or “near miss” incident, or does not comply with rules, regulations, standards, or bans under the statutes … The CPSA encompasses several consumer protection acts, such as the Poison Prevention Packaging Act (PPPA) and the Consumer Product Safety Improvement Act (CPSIA). Sometimes a manufacturer or distributor will discover a fault in a product or in a batch of products. They may also ask consumers to return the product to them for repair, or provide a replacement or refund.

Safety should be Rule #1 for all companies that manufacture consumer products.