If Your Ecobee Doesn't Turn On. Have your Serial # ready. Ecobee Support Contacts. If your Ecobee thermostat isn’t turning on your HVAC system’s fan, the first step is to try power cycling it. Had some issues but got it figured out. A drawing of a smartphone slides onto the dark blue background and its screen slowly powers up, producing the word “Haven” in soft writing, the letters matching the background color, … My wife and I rent and we installed an Ecobee 4 when they first released (first day it was released in fact) to replace an analog Honeywell thermostat. Recently hooked up my steam humidifier to my new Ecobee 4. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. HVAC AL #08093 REF AL #52466 There are two ways you can power cycle your Ecobee: Flip the breaker switches that power your thermostat. This is a simple troubleshooting tip that can solve many common issues with Ecobee. 62. Finally 2 days ago my humidifier is running the way it should be with the Ecobee. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. Ecobee 4 Install troubleshooting - Ecobee not turning on I am trying to install my Ecobee 4 since my old thermostat died. 3:47 How to repurpose an extra wire as a C-wire. If you have a C-wire, it will power your ecobee. "Alexa, ask ecobee to set my thermostat to home mode." 61. The only problem, it’s been constantly running for 2 + days. Tug on the not turn on if the cover panel wires to … Set Away, Home and Sleep comfort settings: "Alexa, tell ecobee I'm back home." Some systems will at the thermostat. 62. Mon-Fri 7:30am-5:00pm. Ecobee ecobee4 Install Manual (81 pages) Brand: Ecobee ... Troubleshooting. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Office: 256-428-1983 [email protected] Need help troubleshooting an Ecobee 4 I am new here but need some help, and I hope these questions are within the scope of the rules. ... Troubleshooting. If your ecobee doesn’t turn on, please try these steps. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to … "Alexa, tell ecobee I'm hot." 4:16 How to install your thermostat with a C-wire. Avg temp outside has been high of 20 with lows near zero. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Make sure your HVAC cover pan- inserted into the terminal blocks el is closed. Check that all wires are properly 2. Meet Your Ecobee. "Alexa, tell ecobee good night." Page 60 TROUBLESHOOT ING If your ecobee doesn’t turn on, please try these steps: 1. What You See On … 200 Dan Tibbs Road NW Huntsville, AL 35806. If your sensor's battery is running low or the sensor is not working as intended, it's recommended to replace its battery: Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. We have 1 Ecobee ecobee4 manual available for free PDF download: Install Manual . Try Restarting Ecobee. "Alexa, ask ecobee to make it cooler by 4 degrees." You won't need the PEK included in the box. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. 60. "Alexa, tell ecobee I'm going out." If your ecobee thermostat is not up to date, you will need to contact ecobee support at 1-877-932-6233 to request a firmware upgrade. 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